1. Delivery Service
We will process and arrange shipping within 1-2 working days after receiving the order.
2. Delivery scope
We offer domestic and international delivery services. Domestic delivery covers a wide range of areas, and international delivery services may have restrictions depending on the destination. Please provide accurate delivery address information at checkout.
3. Delivery time
Delivery times depend on your location and selected delivery service. Generally, domestic delivery takes 7-14 working days, while international delivery times will vary. Please refer to your order tracking information for specific delivery times.
4. Shipping costs
Shipping charges will be calculated based on the total order value, delivery location and selected delivery service. On the checkout page, you will see detailed shipping information.
5. Track your order
You can track your order by logging into your account or using the tracking link provided in your order confirmation email. Once your order ships, you will receive an email with tracking information.
6. Non-delivery situation
If your order has not been received for a long time, please contact our customer service team in time. We will do our best to assist you in tracking your order and resolving shipping issues.